Saudi Arabia · Oracle Fusion Cloud support
Oracle Fusion support covering Saudi working hours
Saudi Arabia is two and a half hours behind India, so our team in India works across your whole business day. Egisedge supports Oracle Fusion Cloud ERP, HCM and SCM for companies in the Kingdom, and comes on site for go-lives and critical closes.
Scope
What we support
Functional support
Financials, procurement, SCM and HCM: incidents, configuration changes and user questions, answered in your working day.
Quarterly update testing
Oracle Fusion updates every quarter. We plan and run the regression tests so each update lands without surprises. See our testing checklist.
Integrations
Oracle Integration Cloud interfaces monitored and fixed, including links to banks and government portals.
Reports and analytics
New reports and changes to existing ones, so finance gets the numbers it needs.
Enhancements
Extensions built in Oracle APEX, so the Fusion core stays clean.
Month-end and year-end
A named consultant on hand through your close.
Why Egisedge
Why the time zone matters
One working day
With only a two-and-a-half-hour difference, our working day covers yours. Issues raised in the morning are worked on the same day.
On site when it counts
We travel to the Kingdom for go-lives, critical closes and workshops, agreed in the contract.
Vision 2030 context
Read our Saudi ERP transformation guide on implementation, cloud migration and compliance in the Kingdom.
How we work
What your first week looks like
We deliver offshore from India in your working day, and come on site when the project needs it.
- A named senior consultantThe person on your first call stays on the work after it.
- Overlap hours in writingWhich part of your day the team is live, and who answers outside it.
- A written note every dayAt the end of your day: done, pending, and what needs your decision.
- Access set up safelyNamed accounts and least privilege. Nothing shared over chat.
- A clear on-site ruleWe come on site for go-lives, critical closes and workshops, agreed up front.
Proof
Related work we have delivered
Telecom operator in Ghana
Third-party billing integrated with Oracle Fusion Receivables, and a sub-inventory transfer module with gate passes. Delivered as part of an implementation partner's team.
Read the report Nigeria · aviation · via an implementation partnerAviation services company in Nigeria
Aviation billing integrated with Oracle Fusion Receivables. Delivered as part of an implementation partner's team.
Read the reportWays to start
Start small, decide with evidence
2–4 week health check
A fixed-scope review of your Oracle estate, open issues and support model. You get a written findings report and a plan, whether or not you go on with us.
FAQ
Common questions
Do you have an office in Saudi Arabia?
No. Our offices are in Gurugram and Mahendergarh, India. We cover Saudi working hours from India and travel to site when the work needs it.
Can you take over Fusion support from another partner?
Yes. We start with a handover of access, open tickets and known issues, and can run alongside your current partner for a period.
Do you also support Oracle EBS in Saudi Arabia?
Yes. See Oracle EBS support.
How do we start?
With a 2–4 week health check of your Fusion setup, open issues and support model.
Let's talk
Tell us what you're working on
An Oracle consultant replies within one working day.
Email info@egisedge.com
Sales +91 83075 70885 · Technical +91 81685 96414
Corporate office: Spaze I-Tech Park, Unit 2B, Tower B2, Sector 49, Sohna Road, Gurugram, Haryana 122018, India. Research & development centre: Rewari Road, near ECHS Hospital, Mahendergarh, Haryana 123029.
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